How do I make a deposit?
Making a deposit with TradeMaster® is quick, safe and hassle-free. Simply login to your account, go to My Account and click on the Deposit Funds tab, where you will have a variety of payment methods to choose from. Pick a payment option, fill in the relevant details, then just click deposit and start trading! Please note: When you register with TradeMaster®, you choose the currency in which you will place your trades, please note that once the trades are selected they cannot be changed. The currencies that are available are € (Euro), $ (USD) and £ (British Pound). TradeMaster® does not charge any deposit fees however, please check directly with your bank or financial institute to clarify if they charge transaction fees.
What is the minimum deposit amount for opening an account?
The minimum deposit amount for opening a TradeMaster® account is 250 €
At what hours can I trade?
At TradeMaster® you can trade any time that the global forex and CFD’s markets are open. Invest 24 hours a day, 5 days a week, from Sunday, at 22:00 GMT, when the Asian markets open, until Friday, at 20:00 GMT, when the American markets close.
Does TradeMaster® charge any commissions or fees?
TradeMaster® does not charge any commissions or fees whatsoever. We earn our margin through the spread.
How can I contact support?
You can contact our expert support team 24/5, to receive friendly, professional assistance in your own language, via live chat, phone or email.
How do I make a withdrawal?
Withdrawing funds with TradeMaster® is fast, secure and simple. Just log in to your account and click on the My Account tab, select the Withdraw Funds, and then fill in the required data. Your funds will be transferred to your account using the same means as they were debited. So, they can be returned to your credit card, or sent via wire transfer directly to your bank account, depending on your original method of deposit. Once TradeMaster® has received the required documentation your withdrawal request should be processed within 3 business days.TradeMaster® does not charge any withdrawal fees. However, please check directly with your bank to clarify if they charge their customers a transaction fee. Please note: · If you have open positions, you must maintain your margin requirements in order to make a withdrawal. TradeMaster® in accordance with international anti-money laundering regulations, may only transfer funds to an account that bears your name. Therefore we may require additional data and documentation establishing your identity, prior to transferring funds to your account.
How do I open an account?
Creating an account with TradeMaster® is fast and easy. To register, simply visit our home page, click the Login/Sign Up button and then fill in the brief form. Following the creation of your account, you will be required to send us your verification documents, via email or fax. Once your documents are approved you’re ready to fund your account for the first time, and start trading! What Financial Products Does TradeMaster® Offer? TradeMaster® offers a broad selection of Forex, and CFD’s, including an extensive list of major, minor and exotic currency pairs, an array of global indices, as well as multiple types of commodities including precious metals, agricultural assets and raw energy products. For further information on our assets, please view the Trading the Financial Markets section of the website.
What platforms does TradeMaster® offer?
TradeMaster® offers a variety of stable, powerful and secure trading platforms, all of which can be accessed using a single user name and password.
How secure are my funds?
At TradeMaster® we are committed to ensuring the integrity of your trading account. We implemented the strictest HTTPS web protocols, the highest levels of SSL encryption and partnerships with some of the world’s leading, fully certified payment service providers, guarantee the privacy of your personal details and the security of your funds.